Studio Terms

Welcome to Cheese Talent Photo Studio’s Service Terms.
These photo studio service terms outline the rules, booking process, and policies for all sessions at Cheese Talent Photo Studio.

By confirming your appointment, you agree to follow our photo studio service terms, including payment requirements, cancellations, and usage rights.

Our photo studio service terms ensure fairness and transparency between the studio and clients. Please review the photo studio service terms carefully before your session to fully understand your rights and responsibilities.

For questions related to these photo studio service terms, you may contact our support team through our official website or WhatsApp.

Booking & Payment Policy

Appointment Basis Only
  • Cheese Talent Photo Studio operates strictly by appointment only.
  • We do not accept walk-in sessions, so please book in advance to secure your slot.
Deposit Requirement
  • A 50% deposit is required to confirm your appointment.
  • Your session will only be reserved after we receive your deposit payment slip.
  • All bookings are confirmed on a first-come, first-served basis based on payment time.
Balance Payment
  • The remaining balance must be settled after the session.
Deposit Validity
  • Deposits are valid for 30 days from the date of payment.
  • After 30 days, deposits become non-refundable and forfeited.

Appointment Policy

Confirmation & Rescheduling
  • A booking is confirmed only after receiving Proof of payment (deposit).
  • Please confirm your preferred time before scheduling.
  • Rescheduling must be made at least 3 hours before your session.
  • Requests made within 3 hours cannot be accommodated.
Cancellation & No-Show Policy
  • Cancellations due to personal reasons: Deposit will be forfeited (non-refundable).
  • No-shows (without notice): Both the session and deposit will be forfeited and (non-refundable).
  • A new reservation and deposit are required for rebooking.
Punctuality

Your booking time includes the start of Hair & Makeup.

Please arrive on time to ensure a smooth session.

  • Up to 10 minutes late: Session will proceed, but styling time may be shortened.’
  • 15 minutes late: Hair & Makeup services may not be provided.
  • 30 minutes late or more: The session will be deemed abandoned and the deposit forfeited and non refundable.
  • Being late may also disrupt the schedule for subsequent clients.
  • A new booking and deposit will be required for rescheduling.

Studio Guidelines

Hair & Makeup Guidelines

– Each package includes Hair & Makeup for one person only.
– For Duo or Group photoshoots, please purchase additional Hair & Makeup services.
– Add-on products or services must be used by the same person with the same styling.

  • Preparation Tips
    • Get enough sleep and avoid excessive water intake before your session.
    • Apply a moisturizing mask the night before for better makeup results.
    • If you experience facial allergies, please reschedule your session.
    • Ensure even hair color; dye roots or gray areas beforehand.
    • Avoid cosmetic procedures (tattooing, etc.) one week before your shoot.
    • Apply lip balm overnight if lips are dry or chapped.
    • Glasses may reflect studio lighting — contact lenses or non-prescription frames are recommended.
    • If you have eyelash extensions, ensure they’re tidy and filled before your session.
    • Please inform our team if you have product allergies or bring your own skincare/makeup items.
    • Inform the team of any specific requirements or concerns (e.g., sensitive skin, preferred angles).
Clothing Guidelines
  • We provide basic formal wear (Sizes S–L).
  • You may bring your own outfit for a better fit or preferred style.
  • For full-body shots, please bring your own shoes.
  • For hygiene and comfort reasons, personal attire is encouraged.
  • Communicate with us in advance regarding your styling preferences before the shoot.
  • Our staff will assist with styling coordination on-site.
  • For headshots and professional corporate photos, bringing your own outfit is highly recommended for the best fit and personal image.
Shooting Guidelines

– Each package includes One(1) outfit and One(1) background.
– Additional outfit or background changes will incur extra charges and must be prearranged during booking.

  • Estimated Shooting Time
    • ID Photo / Headshot: 15–30 minutes
    • Portrait / Duo / Group: 60–120 minutes
  • During Your Session
    • Prepare and identify your preferred style before the shot.
    • Communicate your goals and preferences with the staff before and during the shoot.
    • Props: Limited in-studio – clients are encouraged to bring their own.
    • Inform us immediately if any pose or action makes you uncomfortable.
    • For privacy, our studio uses semi-closed partitions.
    • If you have specific staff preferences, please let us know before your appointment.
    • Once photos are selected, no changes can be made the next day.
    • Additional photo purchases are available upon request.
    • Limit the number of people accompanying you to avoid distractions during the session.
    • No food or drinks are allowed in the shooting area to protect equipment and backdrops.
    • To respect the privacy and security of all, please refrain from taking photos or videos on the premises unless given explicit permission.
    • Smoking and vaping are strictly prohibited in all areas of the studio.
Photo Preview Guidelines
  • Preview photos in real-time after the shots
  • Get assistance in selecting the best shots.
Retouching Guidelines

After photo selection, our photographer will inform you of the retouching schedule.

  • Retouching Includes
      • Skin smoothing, acne/scar removal, facial slimming, posture correction, flyaway hair removal, and symmetry adjustment.
      • Note: ID photos cannot remove permanent facial features (e.g., moles).
      • Digital makeup is available if the on-set makeup is insufficient.
  • On-Site Retouching
    • For Single ID photos are processed and ready on the spot.
    • For Headshot and portrait photos are ready within approximately 2–3 working weeks.
  • Final Files & Storage
    • Log in to our PixlrVault secure photo download system within 30 days to download your secure digital photo.
    • Final digital files are stored for 30 days – please download and back them up promptly.
    • Unedited RAW files are retained for 3 days only.

ID Photo Guidelines

Passport & Visa Photo
  • No colored contact lenses, false eyelashes, or lash extensions allowed.
  • You may bring glasses to wear during the shoot.
  • Malaysia & China passport photos must follow official standards, including natural hair colors.
  • Customers with dyed hair must arrange external retouching for hair color correction — this service is not provided by the studio.

Ownership & Usage Rights

Photo Rights & Usage Policy
  • All original photos captured by Cheese Talent Photo Studio remain the intellectual property of the studio.
  • Clients are granted personal usage rights only for the photos that are selected and fully paid.
  • Photos may be used for personal display, resumes, LinkedIn profiles, or personal portfolios, unless stated otherwise.
  • The studio reserves the right to use selected photos for its portfolio, website, social media, or promotional materials, unless the client requests otherwise in writing before the shoot. 
  • Any commercial, advertising, or third-party use of the photos requires prior written consent from Cheese Talent Photo Studio. 
  • By booking and completing a photoshoot, clients automatically grant consent for such promotional use unless a written privacy request is submitted before the session. 
  • Clients who prefer not to have their photos used publicly must inform the studio in writing before their session. 
  • Unauthorized reproduction, modification, or resale of studio photos is strictly prohibited.
  • Unedited or RAW files will not be provided under any circumstances.
  • All photo data, including manual-edited, AI-edited and cloud-processed files, will be securely stored and managed in accordance with the studio’s privacy standards.
  • All images shown on the website are for reference only and may differ from the final print size or color tone.

Trademark & Legal Notice

  • “CHEESE TALENT” is a registered trademark in Malaysia under the Intellectual Property Corporation of Malaysia (MyIPO), owned by VENNT ART SDN. BHD.
  • This trademark protects our photography and creative studio services, including digital photography, editing, and studio operations.
  • Any unauthorized use, imitation, or misrepresentation of the “CHEESE TALENT” name, logo, or brand identity will result in legal action under the Trademarks Act 2019.
  • Any other individual or organization claiming to represent or be associated with “CHEESE TALENT” is not authorized and should be reported.
  • Our only official branch is located at Subang Jaya SS15, Malaysia. We are not affiliated with any other branches or studios using similar names. 
  • We do not operate under any other name, location, or partner entity. 
  • We are committed to protecting our clients and maintaining the integrity of our brand. 

Disclaimer

  • Please review all service details and policies carefully before booking.
  • Cheese Talent Photo Studio reserves the right to update, modify, or amend these terms and conditions at any time without prior notice.
  • By confirming your booking and/or making a deposit, you acknowledge that you have read, understood, and agreed to all studio terms, policies, and guidelines.
  • All sessions, images, and materials are subject to the studio’s operating policies, copyright ownership, and privacy practices.
  • The studio will not be held liable for any loss, delay, or inconvenience caused by unforeseen circumstances beyond our control (e.g., technical failure, illness, or force majeure). 
  • All personal information and photo data collected will be handled securely in accordance with our Privacy Policy

PAYMENT METHOD

We offer a variety of payment methods to ensure a seamless transaction experience for you.

CREDIT CARD / DEBIT CARD

Available Bank

E-WALLET

Thank you for your understanding and cooperation.
We look forward to creating your perfect portrait at Cheese Talent Photo Studio.

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